Chatbot messaging allows an engaging conversation to start where users already are. No need to download a specific application. Users can directly interact with you and your services from these platforms.
Whether you are looking at setting up a chatbot on Facebook Messenger, Skype, Skype for Business, Slack, Teams, Telegram, Wechat or another platform, we implement the right connectors and combine Artificial Intelligence and Linguistic tools for better results.
Each messaging platforms has its own set of « rules » from an interface standpoint. We help you create bots that are adapted to these rules and constraints.
Native Chatbots enable to integrate your chatbots into your existing mobile applications or into your website, extranet, intranet…
Beyond its integration into your platform, native chatbots allows for total control over the conversation interface and offers a tailored user experience (UI/UX).
Native chatbots also decrease the risks and dependence that comes with third party tools (messaging platforms) as well as control issues related to data security, privacy etc.
With the rise of products like Google Home and Amazon Alexa, the market can offer a completely new user experience.
Whether it is for a private environment like at home or in a public space, like at an airport terminal for example, virtual assistants allow users to interact in the most natural way: with their voice.
Made for a specific use, the creation of a virtual assistant requires a high level of thought and design. Each virtual assistant is created with the same set of tools that follows the same framework. However, the flow of conversation needs to be adapted to each interaction.
We offer the full scope of skills needed to create chatbots, whatever platform is chosen. We take part in the entire development cycle of your chatbot from conceptualization to maintenance.
CONCEPTUALIZATION & STRATEGY
We help you to assess the relevance and requirements of the project to ensure that the Chatbot will successfully support your project or organization.
Chatting flows are modeled and created to provide an intuitive user experience.
We use the most well-suited technologies to develop customized chatbots that are connected, fast and progressive to support your projects.
LEARNING & TESTS
Our team continuously test chatbots under development to make them pertinent.
INSIGHTS & ANALYTICS
We keep track of each chat to produce KPIs and measure ROI.
MAINTENANCE & SUPPORT
With technologies and needs evolving fast, we help you maintain and upgrade your chatbots in time.